NeckPilot Support
Answers about the app, its audio tools, privacy, and data stored on your device.
Answers about the app, its audio tools, privacy, and data stored on your device.
Tell me which device you use, its system version, your NeckPilot version, and what happened.
The main learning, theory, audio, and practice tools work offline. On supported systems, NeckPilot may ask Apple’s service for a reviewed instrument-catalog update. The built-in catalog remains available without the update. Privacy Policy and Support links open in your browser.
Open iOS Settings → Privacy & Security → Microphone and enable NeckPilot. The app asks for access when you start Tuner, Play Mode, or Key Finder.
Starting a microphone feature stops the metronome or drums. Playback also stops when the app enters the background and does not restart automatically.
Open iOS Settings → Apps → NeckPilot → Language. NeckPilot supports Polish and English.
NeckPilot Settings can reset statistics, favourites, custom patterns, or all local data. Microphone permission is managed separately in iOS Settings.
No. NeckPilot analyses audio temporarily in memory on your device. It does not record, log, upload, or transmit it.
You buy NeckPilot Pro once. There is no subscription. You can restore Pro on supported devices that use the same Apple Account.
Pomoc po polsku
Skorzystaj z formularza kontaktowego. Podaj urządzenie, wersję systemu i aplikacji oraz opisz, co się stało.
NeckPilot Pro jest dostępny jako jednorazowy zakup bez subskrypcji. Dostęp Pro można odtworzyć na obsługiwanych urządzeniach przy użyciu tego samego konta Apple.