NeckPilot app icon

NeckPilot Support

Help with learning, audio tools, privacy, and local app data.

Need personal help?

Include your iPhone model, iOS version, NeckPilot version, and what happened.

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Frequently asked questions

Does NeckPilot need internet?+

No. Learning, theory, audio, and practice tools work offline. Only external Privacy Policy and Support links open in your browser.

Why isn’t the microphone working?+

In iOS Settings → Privacy & Security → Microphone, enable NeckPilot. The app asks only when you start Tuner, Play Mode, or Key Finder.

Why did playback stop?+

Starting a microphone feature stops the metronome or drums. Playback also stops when the app enters the background and does not restart automatically.

How do I change language?+

Open iOS Settings → Apps → NeckPilot → Language. NeckPilot supports Polish and English.

How do I delete local data?+

Use NeckPilot Settings to reset statistics, favourites, custom patterns, or all local data. Manage microphone permission separately in iOS Settings.

Is audio recorded or uploaded?+

No. Audio is analysed temporarily in memory on your iPhone and is never recorded, logged, uploaded, or sent anywhere.

Pomoc po polsku

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Skorzystaj z formularza kontaktowego. Podaj model iPhone’a, wersję iOS i aplikacji oraz opis problemu.